My personal data is data which by itself or with other data available to you can be used to identify me. You are Lifelines Limited, the data controller. This data privacy notice sets out how you'll use my personal data. I can contact your Data Protection Officer (DPO) at 7 Clarendon Court, Over Wallop, Hants SO20 8HU if I have any questions.
Whether or not I become a customer, you'll use my personal data for the reasons set out below and if I become a customer you'll use it to manage my account and services that I've applied for. You'll collect this directly from my initial enquiry, business card and / or existing account information. The sources of personal data collected indirectly are mentioned in this statement. The personal data you use may include:
You'll tell me if providing some personal data is optional, including if you ask for my consent to process it. In all other cases I must provide my personal data so you can process my enquiry (unless I'm a customer and you already hold my details).
You'll process my personal data:
1. As necessary to perform your contract with me for the purchase of goods and / or services:
2. As necessary for your own legitimate interests or those of other persons and organisations, e.g:
3. As necessary to comply with a legal obligation, e.g.:
4. Based on my consent, e.g.:
Subject to applicable data protection law you may share my personal data with:
My personal data may be transferred outside the UK and the European Economic Area. While some countries have adequate protections for personal data under applicable laws, in other countries steps will be necessary to ensure appropriate safeguards apply to it. These include imposing contractual obligations of adequacy or requiring the recipient to subscribe or be certified with an 'international framework' of protection.
If I've applied for a credit terms then in order to process my application, you'll perform credit and identity checks on me with one or more credit references / agencies. To do this you'll supply my personal data to the credit references / agencies and they'll give you information about me.
You'll use my business address, phone numbers, email address and social media (e.g. Facebook, Google and message facilities in other platforms) to contact me according to my preferences. I can change my preferences or unsubscribe at any time by contacting you. In the case of social media messages, I can manage my social media preferences via that social media platform.
If I don't want information on other products and services or to be included in market research, and I haven't told you before, I can let you know by contacting your Data Protection Officer (DPO) at 7 Clarendon Court, Over Wallop, Hants SO20 8HU
The following criteria are used to determine data retention periods for my personal data:
My rights are as follows (noting that these rights don't apply in all circumstances and that data portability is only relevant from May 2018):
For more details on all the above I can contact your DPO.
My personal data may be converted into statistical or aggregated data which can't be used to identify me, then used to produce statistical research and reports. This aggregated data may be shared and used in all the ways described above.
Last updated: May 22, 2018
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
When you use and access the Service, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
Analytics cookies. We may use analytics cookies to track information on how the Service is used so that we can make improvements. We may also use analytics cookies to test new pages, or new functionality of the Service to see how our users react to them.
Google Analytics transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
For any other web browser, please visit your web browser's official web pages.
You can learn more about cookies and the following third-party websites: